๐ Shipping Policy โ Sri Vishakha Jewellers
Please read our Shipping & Delivery Policy carefully before placing your order.
๐ณ PREPAID DOMESTIC SHIPPING
โ Free Prepaid Shipping on orders above โน1,500
All orders placed through our website must be fully prepaid. We currently accept online payments through the payment methods available at checkout.
๐ฆ Standard Delivery: 3โ7 working days after dispatch
๐ฆ Priority/Express Shipping: May be available for selected locations. Additional charges may apply.
โก EXPRESS / URGENT DELIVERY
If you require urgent delivery, please contact us through WhatsApp with your Order Number.
WhatsApp:ย +91 99440 33442
Fast/express delivery availability will be checked based on your delivery location.
If available, additional express shipping charges may apply.
Express delivery requests should be made as early as possible. Same-day processing or delivery cannot be guaranteed.
๐ฆ ORDER PROCESSING & DELIVERY TIMELINE
โฑ๏ธ Order Processing: 24โ48 working hours
๐ค Dispatch: Generally within 3โ5 working days from the date of order, depending on product availability and order volume.
๐๏ธ Estimated Delivery After Dispatch
- Tamil Nadu:ย 2โ4 working days
- South India:ย 4โ6 working days
- Rest of India:ย 5โ7 working days
Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather, holidays, and other circumstances beyond our control.
Once your order is dispatched, tracking details will be shared through WhatsApp and/or email provided during checkout.
๐ PRE-ORDERS / PRE-BOOKING PRODUCTS
If your order contains a pre-order or pre-booking item, the complete order may be shipped once all items in the order are ready.
If you would like available items to be shipped separately, additional shipping charges may apply.
๐ฆ BULK ORDER PROCESSING
For bulk or high-quantity orders:
โฑ๏ธ Processing Time: 7โ12 working days, depending on quantity and product availability.
Dispatch timelines may vary during peak seasons, festivals, and product launches.
Important:
- Bulk orders must beย fully prepaid.
- Express shipping may not be available for bulk orders.
- Custom packaging or special handling requests must be communicated before placing the order.
- Orders cannot be cancelled once production or processing has started.
- Production or procurement for bulk orders will begin only after payment confirmation.
- For bulk orders, please contact Sri Vishakha Jewellers through WhatsApp with the product details and required quantity.
๐น UNBOXING POLICY โ MANDATORY FOR CLAIMS
A complete and continuous unboxing video is strongly required for claims relating to transit damage, missing items, incorrect items, or other delivery-related issues.
The video should:
- Clearly show theย sealed parcel before opening.
- Show the parcel being opened completely.
- Clearly display the products and packaging.
- Capture the entire unboxing process continuously without interruption.
โ Partial, edited, or post-opening videos may not be accepted as sufficient proof.
โ Repacked parcels or videos recorded after the package has already been opened may not be accepted as proof of transit damage or missing items.
Customers should contact us as soon as possible after receiving the order if there is any issue with the package or its contents.
Any claim will be reviewed based on the available evidence and applicable Return, Refund, and Replacement Policy.
๐ซ ORDER CANCELLATION
Orders cannot be cancelled once the order has been processed or dispatched.
Please review your:
- Product selection
- Quantity
- Size/variation, where applicable
- Delivery address
- Contact information
carefully before completing your purchase.
For eligible cancellation requests made before processing or dispatch, please contact us as soon as possible. Cancellation eligibility will be subject to our applicable Cancellation and Refund Policy.
๐๏ธ DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including:
- Customer name
- House/flat number
- Street/locality
- City/town
- District
- State
- PIN code
- Valid mobile number
Sri Vishakha Jewellers will not be responsible for delivery delays or additional charges caused by an incorrect, incomplete, or unavailable delivery address or contact information provided by the customer.
๐ฆ FAILED DELIVERY / RETURN TO SENDER
If a shipment is returned to us because of an incorrect address, customer unavailability, refusal to accept the parcel, or repeated failed delivery attempts, additional shipping charges may apply for re-shipping the order.
Any refund, if applicable, will be processed in accordance with our Return and Refund Policy.
๐ COURIER DELAYS
We make reasonable efforts to dispatch orders within the stated processing period. However, delivery after dispatch is handled by third-party courier/logistics providers.
Delivery may occasionally be delayed due to:
- Weather conditions
- Festivals and public holidays
- Courier network delays
- Transportation disruptions
- Incorrect or incomplete addresses
- Natural disasters
- Local restrictions
- Other circumstances beyond our reasonable control
We appreciate your understanding in such situations.
๐ฎ๐ณ SHIPPING WITHIN INDIA ONLY
Sri Vishakha Jewellers currently ships orders only within India.
We do not currently offer international shipping.
Shipping availability and charges may vary depending on the delivery location within India.
๐ CONTACT US
For shipping-related questions, order tracking, urgent delivery requests, or bulk orders, please contact us through the contact details provided on our website.
Sri Vishakha Jewellers
Website: srivishakha.com
WhatsApp:ย +91 99440 33442
Email:ย ย srivishakhajewellers@gmail.com
Last Updated: September 2026